Refund policy

At Labels Loved, we carefully inspect every item before it is listed for sale. As we specialise in quality pre-loved fashion, all sales are considered final, and we do not offer refunds or exchanges for change of mind, incorrect fit, or personal preference. We encourage you to carefully read each item description, check measurements, and view all photos before purchasing. If you receive an item that has been significantly misrepresented or arrives damaged, please contact us within 48 hours of delivery so we can work with you to find a fair solution. Your satisfaction is important to us, and we are always happy to answer any questions before you purchase.